How Do You Design a Healthy School?

(This article originally appeared in Education Week.)

What if every school used our founding principles as a nation as its design principles for learning? How would schools need to change? And what would we unleash as a result?

This is one of the riddles at the center of the 10-part video series, A Year at Mission Hill. And although we’re just two chapters in, I’m starting to see an early pattern – and a dialectical pair of design principles at the center of it all.

First, it’s clear that just as the United States sprang from a shared vision of liberty, schools like Mission Hill spring from a shared commitment to individual freedom and autonomy. As a “pilot school” nestled within the larger structure of Boston Public Schools, Mission Hill has the institutional freedom to chart its own course around key issues like governance, curriculum, staffing, hiring, and budget. Its teachers (who are unionized) have great individual latitude in how they plan their lessons and assess their students. Its students are constantly placed in positions to exercise self-regulation and self-control (no hall passes here). And its aspirational habits of mind (which the school believes characterize a well-educated person) are designed to help young people develop the skills and self-confidence required to ask tough questions, discover meaningful patterns, develop empathy and compassion, imagine useful alternatives, and set appropriate priorities – both in school and in life.

What might this design principle look like elsewhere? Site-based autonomy seems important. So does the school having a clear vision of its ideal graduate – and not just in terms of what that person knows how to do, but how that person habitually lives his or her life. Giving children opportunities to practice decision-making is a must. And finally, there is the straw that stirs the drink – assembling a staff of highly skilled, highly collaborative educators, whose heightened expertise can justify a heightened level of autonomy, and whose understanding of learning and growth runs much deeper than academics alone.

But there’s an equally pressing, seemingly contradictory design principle that’s also at work, one that relates to an equally pressing human desire – for structure, safety and a sense of order to the world.  

These two universal needs – for freedom on one hand, and structure on the other – are what we must balance in order to create healthy, high-functioning learning environments of the sort we see at Mission Hill. And it won’t work if we forget a basic truism about organizations: that simple structures lead to complex thoughts, whereas complex structures lead to simple thoughts.

At Mission Hill, the simple structures in place are precisely (and ironically) the ones that help people develop the fullest sense of individual autonomy: the habits of mind that provide a North Star for everything the school does; the clearly defined expectations among staff and students about how people are treated and what is expected of them; the explicit rules about how decisions get made, and who gets to make them, and when, and why; and the individual-classroom and whole-school rituals that keep bringing people together to, as Mission Hill’s mission statement puts it, spend time with each other “even when it might seem wasteful hearing each other out.”

In my years as an educator, I have witnessed scores of schools that choose, consciously or unconsciously, to value one of these needs at the expense of the other. But what schools like Mission Hill remind us is that we do not need to choose. It is possible – indeed, essential – to find the right organizational balance between individual freedom and group structure. The challenge comes in finding the right mix of ingredients. And the opportunity before us is to find a way to get many more chefs in the kitchen – teachers, organizations, communities – each in search of a recipe they can call their own.

Kid Whisperers

In theory, Buck is a documentary about horses, and a cinematic profile of the laconic cowboy who has learned to speak their silent animal language.

In fact, Buck is a documentary about how people (and animals) learn – and a reminder that just because something has always been done a certain way doesn’t mean there isn’t a better way to do it.

Against a backdrop of horizontal landscapes, azure skies, and shape-shifting clouds, the movie follows Buck Brannaman as he conducts horse clinics across the country. But these clinics aren’t solely about helping people learn to ride horses. “A lot of times, rather than helping people with horse problems,” he explains in the film’s opening minute, “I’m helping horses with people problems.”

Buck’s own life story bears this out. A professional rodeo entertainer by the age of six, he was beaten mercilessly by his hard-driving father, Ace. By the time a gym teacher spotted the network of thick welts on his back and buttocks, the young boy had grown silent with fear and mistrust. Swift interventions by caring adults and a loving foster family slowly restored Buck’s sense of self-worth, but the father’s beatings left a permanent wound the son sought to heal through a different understanding of human and animal nature. “I was looking for a peaceful place to be,” he explains in a clipped, twangy rhythm.  “There’s a lot of fear in both the horse and the human. So there has to be trust.”

Unfortunately, the historic approach to horse training was about anything but trust. Horses were tied to posts, whipped, prodded, and constrained – the logic being that the only way to get such strong animals to submit to a human’s will was by literally “breaking” them down. Brannaman’s clinics demonstrate a different approach, one based on a deep sense of empathy, respect, and communication – and filled with valuable lessons for the participants that extend beyond the riding circle.

“You can’t be a good guy when you leave the barn, and a bad guy when you enter the barn. Human nature doesn’t work that way.”

“Your energy moves the horse.”

“Everything’s a dance.”

“Respect isn’t fear; it’s acceptance.”

“It’s not the young-un’s fault. He just doesn’t know what’s expected of him.”

At one point, Brannaman demonstrates what he means by holding one end of a rope and asking a participant to hold the other. “If I jerk at you, hard and sudden, like this, you’re going to flinch every time I approach you. And that’s definitely one way to get the horse’s attention. But if I just pull gently and steadily until you feel the tightening of the rope, like this, then I’m operating on feel, and I don’t even need to grip the rope tightly. It’s how you get there, to that point of deep communication, that matters.”

What makes Buck such a powerful film is the way he proves what we instinctively know to be true about how people learn – and struggle to act upon. Too often, instead of providing the parental or pedagogical equivalent of what Buck does with horses – call it “kid whispering” – our actions result in whispering kids. Instead of engendering a deep sensitivity to the invisible, orderly dance that occurs between two beings learning to trust one another, our efforts result in visible indicators of control. It’s the modern manifestation of the age-old saying: children are to be seen, not heard. And it’s just as out of tune with how we learn as horse breaking is with how they learn.

Buck reminds us that when learning is understood as the effort to empathize with another, it transforms both teacher and student. He reminds us that the journey is certain to surface what is submerged, and require us to make sense of what we see. And whether we’re parents, teachers or trainers, he demonstrates that the art of the whisper comes in the search for, and discovery of, the delicate balance between reassuring structures and empowering freedoms, something Buck describes as the ‘soft feel.’

“Most people think of a feel as when you touch someone,” he tells us. “But a feel can have a thousand meanings. Sometimes a feel is a mental thing. Sometimes it’s a glance exchanged between horse and human from across the arena. But always it’s an invitation from the horse to come closer, and it’s a moment of perfect balance.”

Democracy in the Workplace

I’m in Las Vegas this week, attending Worldblu’s 2010 conference, at which Worldblu CEO Traci Fenton will honor the world’s most democratic workplaces. It’s an eclectic group of people and industries, and although there will be a few other educators at the event, it’s primarily an opportunity to learn what some forward-thinking folks in the private sector have learned about how the use of democratic principles can help create an optimal learning environment. In particular, I’m looking forward to hearing more from Tony Hsieh, the founder of Zappos and the recent focus of an extended profile in the New Yorker.

I’m also preparing to test-drive my belief that the core challenge in any organization — whether it’s an elementary school or an online shoe retailer — is to strike the right balance between providing a few clearly-defined, goal-oriented shared structures, and reserving enough space for individuals to feel free to express themselves, ad lib, try new ideas, and find ways to improve the overall flow of the organization. I’ll be blogging about it all week, so please stay tuned and share with me any questions you think would be particularly worth considering.