How Empathy Will Change the World

Skip to the 3:20:00 part of this video — a recent panel discussion at the University of North Carolina — for a further examination of this idea of an “empathy formula”, or a way of thinking more intentionally about how we help educate the heart and mind.

The Empathy Formula

For over a year now, I’ve been working with a remarkable group of people at Ashoka who believe empathy is the foundational skill we need in order to become effective changemakers in modern society — and who are bold/quixotic enough to envision a world in which one day, every child learns to master it as readily as s/he masters the ability to read and write.

The challenges associated with an idea this big are myriad. Public education in America is organized around content knowledge, not skills. It defines success via the prism of intellectual, not emotional, growth. It survives via compulsion, not commitment. Any effort to elevate a “soft skill” like empathy must unfold within a larger culture that aspires, tragicomically, to be Bruce-Willis hard. And any adult who already sees the value of nurturing empathetic children needs useful guidance in how to actually do it.

It’s a tall order. And in a recent conversation with some of my Ashoka colleagues, I heard something that might diffuse all those challenges in a single stroke.

As it turns out, there’s a formula we can use to explain how people master empathy, even if no one’s ever described it that way before. And best of all, it’s got a familiar ring to it:

E = EC².

This “Empathy Formula” first emerged out of a conversation several years ago between Emotional Intelligence author Dan Goleman and behavioral scientist Paul Ekman. As Goleman describes it, the two men were discussing FEMA’s feckless response to Hurricane Katrina, and trying to clarify what went wrong, and how the full range of human capacity could be activated in solving our most intractable problems in the future.

What Goleman and Ekman mapped out — in a little-read blog post from 2007 – was three different ways a person can convey empathy. The first is “cognitive empathy,” or the act of knowing how another person feels. This is the first stage of becoming empathetic, and while it may be helpful in motivating people or running for elective office, it also has a dark side if it exists in isolation: narcissism and sociopathic behavior, to name a few.

The second is “emotional empathy,” or the capacity to physically feel the emotions of another. Until recently, we were at a loss to explain how, or even why, we do this. But now scientists have located the process in a set of special cells in the brain called mirror neurons. These cells are what help us recognize and understand the deepest motives and needs of our fellow human beings. As with cognitive empathy, however, emotional empathy can have troublesome consequences if applied in isolation. As Goleman writes, “One downside of emotional empathy occurs when people lack the ability to manage their own distressing emotions can be seen in the psychological exhaustion that leads to burnout. The purposeful detachment cultivated by those in medicine offers one way to inoculate against burnout. But the danger arises when detachment leads to indifference, rather than to well-calibrated caring.”

That leads to the third and final part of the formula — “compassionate empathy”, which is what occurs when we combine the previous two in the name of acting upon what we think and feel. This was the missing ingredient in FEMA’s response to Katrina. Is it possible that it’s also the key to helping us unpack not just how to walk in another’s shoes, but also how to act compassionately on their, and our, behalf?

What would happen if schools were more mindful of this Empathy Formula? Instead of offering disconnected but well-intentioned efforts to help children think, feel or act, would adults start to help children think, feel and act? Would communities be increasingly populated with people who were neither narcissistic nor emotionally empty? And would the most pressing problems of our day — from energy to education to enlivening our civic life — be analyzed, internalized, and diffused by a new generation of changemakers?

Ashoka certainly thinks so. What do you think?

(This article also appeared in the Huffington Post.)

 

This is What Great Teaching Looks Like

There’s a lot of talk nationally about the importance of teachers, and the need to identify what great teaching actually looks like — and requires.

Our search should start and end with people like Kathy Clunis D’Andrea.

A veteran educator at the Mission Hill School in Boston, Kathy epitomizes everything that’s good about the profession — and everything the rest of us need to pay closer attention to if we want to support a better, more holistic vision of American public education.

It starts with her three-part recipe for success: Love, Limits & Laughter. It succeeds because of her recognition that what matters most is equipping young people with an essential set of skills and habits that will guide them through life. And it endures because of her school’s commitment to create an environment that is consistent across classrooms, and grounded in shared values of trust, equity, and empathy.

See for yourself. And spread the word.

(This post also appeared on Start Empathy.)

Empathy for a Teacher

In the airy, sun-filled space that will house my son’s foray into formal education, I watched as a tow-headed classmate named Thomas patrolled the edges of the room, choking back tears.

It was the first day of school – and my wife and I were doing our best not to hover too closely over Leo, who was, thankfully, already hard at play in the newly discovered puzzle section. Leo’s co-teachers, Ms. Allison and Ms. Luz, were busy greeting (and consoling) parents, organizing materials, and helping the 28 children – each one their family’s own special miracle – find a way to feel comfortable amidst an unfamiliar world.

For a few moments, I noticed that Thomas was alone. He wandered purposelessly in search of ballast, his cheeks streaked with salty tears. Another boy in the class noticed, too – clearly a veteran of this multi-age classroom where children spend their first three years of school with the same teachers. Without any adult prompting, he went over to Thomas, took hold of his hands, and gave him a welcoming hug.

I felt as grateful as if Thomas had been my own child. Such compassionate behavior in someone so young was a clear reflection of two things: his parents, and his teachers. Sarah and I gave Leo a final hug and walked quickly out of the room, choking back our own tears. It was someone else’s turn to help raise him.

I’ve worked in schools my whole adult life, so I’m more aware than most of the daily challenges and rewards of being a classroom teacher. I’m less aware of how different the classroom starts to look when your own child is in it. But I’m starting to see now how easy it is, if we’re not careful, to view the miniature world of our children’s classrooms through a single, self-serving lens – what is being done to meet the needs of my child, all day, every day?

On one level, this is not an unreasonable question. When we turn our children over to their schools and teachers, we are required to take a serious leap of faith. And, to be sure, I expect Leo’s teachers to get to know him well, to help him understand his own strengths and weaknesses, to give him comfort and challenge him, and to help him fall in love with learning. I also recognize that some days will be better than others, that he is one of many, and that his teachers are not superheroes. Like the rest of us, they are works in progress.

I worry sometimes that we have lost sight of the monumental, sometimes insurmountable challenges of being a classroom teacher. It is the most difficult, most rewarding job out there – filled with daily doses of a complex web of human relationships, emotions, needs and aspirations. Of the 3.2 million teachers in the United States, nearly two out of five are still in their twenties. Nearly nine out of ten are (still) female. And despite the surge of support for better pay, no one is in it for the money.

We know this. Yet we tolerate or participate in conversations about school reform that paint teachers into a two-dimensional corner – you’re either an aging, selfish laggard coasting to a cushy, state-supported retirement package, or you’re a youthful, sleep-deprived warrior willing to forgo any sense of work-life balance to personally deliver your students to the promised land. I’ve met and worked with both stereotypes – and I’d say they account for no more than 5% of the workforce.

Throughout the rest of the profession, you’ll find committed adults like the ones my son has. You’ll find curious professionals who are always searching for ways to get better at their craft. And you’ll see people who are trying to transform the way we think about school by replacing the timeworn expectation that the child must adapt to the school with the revolutionary notion that the school must adapt to the child.

That sort of personalization and support is the sort of vision of schooling our children need. It’s also a lot harder to do well, day in and day out. It is, in other words, not the sort of thing teachers can fulfill by themselves.

So let’s keep our expectations for our nation’s teachers high and fair. Let’s keep our cool when everything doesn’t unfold exactly as we’d like it. And let’s do our part as parents to ensure that every classroom is not just filled with caring adults like Ms. Allison and Ms. Luz, but also with compassionate children like the boy who helped make Thomas feel at home.

(This article also appeared in the Huffington Post.)

Empathy for a Killer?

As the bizarre courtroom faces of James Holmes start appearing in newspapers alongside the beautiful lost faces of the twelve people he murdered, I wonder: is it possible for feel empathy for a person capable of such senseless violence?

I think the answer is that it depends, and what it depends on is the larger story of James Holmes, and what that story tells us about this 24-year-old killer, and, by extension, ourselves.

To be clear, there is no excuse for what people like Holmes, Seung-Hui Cho, or Eric Harris and Dylan Klebold did. We all deserve to be judged by our actions, and there is nothing more damning than the decision to casually extinguish the lives of complete strangers. That fact is beyond debate.

Yet it is also true that too often, we reduce the most violent among us to two-dimensional caricatures, and allow ourselves to create a safe distance between what they did and what their actions say about who we are as a people, and what we allow to endure.

Take the killers at Columbine. Dave Cullen was among the first wave of reporters to cover that story. He spent the next ten years investigating the event, and the teenage boys that caused it.  As he wrote in the New York Times, “Perpetrators of mass murder are usually nothing like our conceptions of them. They are nothing like a vision of pure evil. They are complicated.

“Mr. Harris kept a sort of journal for an entire year, focused largely on his plan to blow up his school and mow down survivors with high-powered rifles. Mr. Klebold kept a more traditional journal for two years, spewing a wild array of contradictory teen angst and deep depression, grappling seriously with suicide from the very first page.

“Audiences are never surprised by the journal of Mr. Harris,” Cullen points out. “It’s hate-hate-hate all the way through. He was a coldblooded psychopath, in the clinical use of that term. He had no empathy, no regard for human suffering or even human life.”

But Mr. Klebold’s journal tells another, more complicated story. He was tormented, confused, and ferociously angry – not at jocks, as the traditional reporting of the event suggested, but himself. “What a loathsome creature he found himself. No friends, no love, not a soul who cared about him or what became of his miserable life. None of that is objectively true. But that’s what he saw.”

It’s still unclear if James Holmes entered that theater in Colorado because he was mentally ill, like Seung-Hui Cho, because he was psychopathic, like Eric Harris, or because he was consumed with anger and self-loathing, like Dylan Klebold. Yet one thing is painfully clear: while we mourn the dead in Colorado and wonder how such evil can exist in our midst, this tragedy must spark more in us than mere anger at the killer. It must remind us that we as a society are the ones who made it possible for an individual to acquire 6,000 rounds of ammunition without notice or concern. It must remind us that there are many whose illnesses, left untreated and untended, could lead them down the most destructive of paths. And it must remind us how explosively hopeless and isolating the feelings of invisibility and voicelessness can be.

As Martin Luther King Jr. once observed, violence is the language of the unheard. I say it’s time we accepted the responsibility of listening with a more empathetic ear.

Why You Should See “Bully” – and What We Should All Do in Response

Bully, the new film that opens today in theaters across the country, begins with the image of a heavy-diapered toddler named Tyler, happily staggering across the wet grass in front of his family’s Oklahoma home.

Moments later, we learn of Tyler’s painful path in the adolescent years that followed – years that were marked by relentless bullying and abuse at school, and years that culminated with his decision to hang himself, in a closet in his family’s home, at the age of 17.

Bully is a must-see film because it makes visible one of the most painful, universally kept secrets of our society and our schools: Every one of us has been bullied, and every one of us has bullied someone else.

Continue reading . . .

In Defense of the Department of Education, Diplomacy and . . . Defense

Two unrelated articles in yesterday’s New York Times – one about the ostensible decline of influence in American geopolitics, and the other about the ostensible rise of autism in American schoolchildren – have led me to consider a radical proposal:

Let’s merge the Departments of Education, State and Defense.

Georgetown professor of foreign policy Charles Kupchan indirectly argued for such blasphemy when he noted the ways in which the landscape of modern diplomacy is shifting uneasily beneath our once-sturdy Western feet. Pointing to the nascent revolutions in the Middle East, the success of state capitalism in China and Russia, and the growth of left-wing populism in India and Brazil, Kupchan illustrates the ways in which “rising nations are fashioning their own versions of modernity and pushing back against the West’s ideological ambitions. As this century unfolds,” he argues, “multiple power centers, and the competing models they represent, will vie on a more level playing field. Effective global governance will require forging common ground amid an equalizing distribution of power and rising ideological diversity.”

In foreign policy circles, Kupchan’s observation is not a new one. Just a year ago, two members of the Joint Chiefs of Staff anonymously released a Pentagon report (published under the nom de plume of “Mr. Y.”) in which they questioned America’s ongoing willingness to overvalue its military might, and undervalue its young people.  “By investing energy, talent, and dollars now in the education and training of young Americans,” they argued, “we are truly investing in our ability to successfully compete in, and influence, the strategic environment of the future.” In a subsequent article for Foreign Policy, Center for American Progress scholar John Norris sang a similar tune: “The key to sustaining our competitive edge, at home or on the world stage,” he wrote, “is credibility – and credibility . . . requires engagement, strength, and reliability – imaginatively applied through the national tools of development, diplomacy, and defense.

Meanwhile, in the same section of the paper, journalist Amy Harmon reported that one in 88 American children are now diagnosed with some form of autism. While not everyone agrees about the root cause for the spike in numbers, Thomas Frazier, director of research at the Cleveland Clinic Center for Autism, thinks it’s an accurate reflection of modern society. “Our world is such a social world,” he said. “I don’t care if you have a 150 I.Q., if you have a social problem, that’s a real problem. You’re going to have problems getting along with your boss, with your spouse, with friends.”

Drawing a link between these two articles may feel like a stretch until you consider that the central problem in both stems from the same troubling source: our systemic inability to make deep and lasting sense of the perspective of others. In fact, there’s a growing theory in the scientific community that autism is the result of an early developmental failure of mirror neurons – the cells in the brain most responsible for allowing us to imagine (and empathize with) the thoughts and feelings of others. This theory may help explain why the greater the impairment in an individual on the autism spectrum, the greater the likelihood that individual will fixate on objects, not people. And it may help explain why some of the most promising new treatments involve little more than non-autistic adults imitating the behavior of autistic children. As UCLA neuroscientist Marco Iacoboni explains, “When the therapist imitates his patients, he may activate their mirror neurons, which in turn may help the patients to see their therapist, literally.”

What both articles underscore is how badly we need to invest in our collective capacity to see the world, and each other, more clearly. Kupchan’s characterizations about the changing landscape of geopolitics echo Dwight Eisenhower’s warning of more than 50 years ago, in his final formal act as commander-in-chief, when the five-star general suggested that the most promising path to peace rests in “learn[ing] how to compose differences, not with arms, but with intellect and decent purpose.” And Harmon’s report on the rise of autism speaks to a larger deficit in our society – a deficit we have partly fueled by putting the knowledge cart before the emotional horse for so long. Indeed, whereas the 20th century cast the quest for global harmony as a black and white battle between neatly categorized competitors, the 21st century playing field is shrouded in overlapping shades of gray. To negotiate such a surface effectively, we need citizens endowed with a different set of habits and skills – ones more aligned with what Tom Friedman famously called the end of the “command and control” system of organization, and the beginning of the “connect and collaborate” approach.

For these reasons, the future fates of these three departments – Defense, Education and State – are more inextricably linked than ever before. America’s approach to foreign and domestic policy cannot be separated any longer. “Smart power” abroad will never be wielded without “smart growth” at home. And when it comes to contemporary notions of diplomacy and national defense, there is no American institution more essential to the unique modern cause than our public schools, and no skill-set more valuable than the ability to see – and be seen – without firing a single bullet.

Two unrelated articles in yesterday’s New York Times – one about the ostensible decline of influence in American geopolitics, and the other about the ostensible rise of autism in American schoolchildren – have led me to consider a radical proposal:

Let’s merge the Departments of Education, State and Defense.
Georgetown professor of foreign policy Charles Kupchan indirectly argued for such blasphemy when he noted the ways in which the landscape of modern diplomacy is shifting uneasily beneath our once-sturdy Western feet. Pointing to the nascent revolutions in the Middle East, the success of state capitalism in China and Russia, and the growth of left-wing populism in India and Brazil, Kupchan illustrates the ways in which “rising nations are fashioning their own versions of modernity and pushing back against the West’s ideological ambitions. As this century unfolds,” he argues, “multiple power centers, and the competing models they represent, will vie on a more level playing field. Effective global governance will require forging common ground amid an equalizing distribution of power and rising ideological diversity.”

In foreign policy circles, Kupchan’s observation is not a new one. Just a year ago, two members of the Joint Chiefs of Staff anonymously released a Pentagon report (published under the nom de plume of “Mr. Y.”) in which they questioned America’s ongoing willingness to overvalue its military might, and undervalue its young people.  “By investing energy, talent, and dollars now in the education and training of young Americans,” they argued, “we are truly investing in our ability to successfully compete in, and influence, the strategic environment of the future.” In a subsequent article for Foreign Policy, Center for American Progress scholar John Norris sang a similar tune: “The key to sustaining our competitive edge, at home or on the world stage,” he wrote, “is credibility – and credibility . . . requires engagement, strength, and reliability – imaginatively applied through the national tools of development, diplomacy, and defense.

Meanwhile, in the same section of the paper, journalist Amy Harmon reported that one in 88 American children are now diagnosed with some form of autism. While not everyone agrees about the root cause for the spike in numbers, Thomas Frazier, director of research at the Cleveland Clinic Center for Autism, thinks it’s an accurate reflection of modern society. “Our world is such a social world,” he said. “I don’t care if you have a 150 I.Q., if you have a social problem, that’s a real problem. You’re going to have problems getting along with your boss, with your spouse, with friends.”

Drawing a link between these two articles may feel like a stretch until you consider that the central problem in both stems from the same troubling source: our systemic inability to make deep and lasting sense of the perspective of others. In fact, there’s a growing theory in the scientific community that autism is the result of an early developmental failure of mirror neurons – the cells in the brain most responsible for allowing us to imagine (and empathize with) the thoughts and feelings of others. This theory may help explain why the greater the impairment in an individual on the autism spectrum, the greater the likelihood that individual will fixate on objects, not people. And it may help explain why some of the most promising new treatments involve little more than non-autistic adults imitating the behavior of autistic children. As UCLA neuroscientist Marco Iacoboni explains, “When the therapist imitates his patients, he may activate their mirror neurons, which in turn may help the patients to see their therapist, literally.”

What both articles underscore is how badly we need to invest in our collective capacity to see the world, and each other, more clearly. Kupchan’s characterizations about the changing landscape of geopolitics echo Dwight Eisenhower’s warning of more than 50 years ago, in his final formal act as commander-in-chief, when the five-star general suggested that the most promising path to peace rests in “learn[ing] how to compose differences, not with arms, but with intellect and decent purpose.” And Harmon’s report on the rise of autism speaks to a larger deficit in our society – a deficit we have partly fueled by putting the knowledge cart before the emotional horse for so long. Indeed, whereas the 20th century cast the quest for global harmony as a black and white battle between neatly categorized competitors, the 21st century playing field is shrouded in overlapping shades of gray. To negotiate such a surface effectively, we need citizens endowed with a different set of habits and skills – ones more aligned with what Tom Friedman famously called the end of the “command and control” system of organization, and the beginning of the “connect and collaborate” approach.

For these reasons, the future fates of these three departments – Defense, Education and State – are more inextricably linked than ever before. America’s approach to foreign and domestic policy cannot be separated any longer. “Smart power” abroad will never be wielded without “smart growth” at home. And when it comes to contemporary notions of diplomacy and national defense, there is no American institution more essential to the unique modern cause than our public schools, and no skill-set more valuable than the ability to see – and be seen – without firing a single bullet.

Mission (Upon a) Hill

Here at the Mission Hill School, nestled amidst the labyrinthine side streets of Boston and alongside the usual din of sounds that fill a school’s hallways, an unusual revolution is taking place.

It’s happening in the 2nd and 3rd grade, where lead teacher Jenerra Williams doesn’t formally call her class to “order,” opting instead to spend the first 30 minutes of the day greeting children as they arrive, trusting them to begin their morning tasks without prodding, and checking in with each student to ensure everyone is ready to learn that day – intellectually, socially, and emotionally.

It’s happening in the main office, where principal Ayla Gavins’s desk sits in an open airy space that feels more welcoming than foreboding – the type of place you’d actually like to be sent.

It’s happening throughout the building, where no child asks if he can go to the bathroom and no student is forced to stay in her seat, because all such choices are understood by adults as learning opportunities for children to acquire the vital lifelong skills of self-awareness and self-regulation.

And it’s happening throughout the network of Boston’s public pilot schools, which receive greater freedom and flexibility to create more empowered, engaging, and independent learning environments in the hope that they can, over time, light an instructive path forward for all of the city’s schools. Add up those ingredients, and you’ll find Mission Hill’s particular “special sauce”, as well as a general recipe for transformational learning the rest of us can follow in our efforts to create more places like it.

Mission Hill’s path of transformation began in 1994, when Boston Mayor Thomas Menino joined forces with the city’s schools and teacher union to create a subset of “pilot schools” that were explicitly created to serve as useful catalysts of eventual district-wide urban reforms. Since its founding, the school has always seen its purpose as being far greater than merely guaranteeing academic growth, or ensuring that its graduates are “college and career-ready.” Instead, as school founder Deborah Meier put it, the task of Mission Hill mirrors the task of public education – “to help parents raise youngsters who will maintain and nurture the best habits of a democratic society.” And democracy, Meier says, “requires citizens with the capacity to step into the shoes of others, even those we most dislike, to sift and weigh alternatives, and to listen respectfully to different viewpoints with the possibility in mind that we each have something to learn from each other.”

Because of its broader orientation, Mission Hill is not organized primarily around what children will know, but who they will become. Its teachers are not just evaluated by how well their students perform in traditional academic subjects, but also by how skillfully their students can navigate “the interdisciplinary stuff of ordinary life.” And all members of the community are not allowed to sit back passively and criticize school decisions; they must actively participate in the ongoing co-creation of the school, its rules, and its path forward. “Everything I do is visible,” Gavins explained one recent afternoon, while two young boys played with toy dinosaurs on a green shag rug near her desk.  “So there are no secrets.  There is no hiding, and no backroom deals.  Everyone knows what my work is, and because that’s the expectation of everyone here that everyone’s work is public, everyone here is expected to defend their work, that’s also true for me.”

Williams, who has spent her entire professional career at Mission Hill, agrees. “The most wonderful aspect of our culture here is the freedom we all feel. We all share our curriculum.  We get feedback and support each other, and yet because we all have the freedom to do what we think is best means we all also have the freedom to fail.  So we learn as we go, just like the kids.”

All of these ingredients are on display each day in Mission Hill’s classrooms. The school’s student body is extremely diverse in every way imaginable – ethnicity, religion, socioeconomic status, learning style, etc. – a reflection of its commitment to create a fully inclusive learning environment. The physical spaces are designed to awaken individual interests and curiosities – an easel with paint and paintbrushes over here, an actual buzzing beehive over there. The curriculum integrates arts and academics and explores issues thematically, across all subjects. The school’s five habits of mind are prominently placed in each classroom to remind both young and old of what they are working toward each day. And throughout the school one finds explicit reminders of the things that link people to each other, such as the colorful CONNECTIONS wall in Jenerra’s classroom, where each student’s picture is framed alongside a list of his or her personal hopes and dreams – and where visible lines of green string connect portraits whenever one person’s answers match another’s.

Currently, the national climate for school reform is not aligned to reinforce Mission Hill’s emphasis on the democratic mission of public education, or on its efforts to explicitly identify the core habits – as opposed to the core knowledge – of the ideal graduate. But that may be changing. Indeed, recent insights and convergences in the fields of cognitive science and organizational behavior confirm that what schools like Mission Hill are doing isn’t just one community’s belief in the value of “soft” skills; it’s also a sound strategy based on the latest hard science about how people learn.

“When we get right down to it,” explains neuroscientist Marco Iacoboni in his 2008 book Mirroring People, “what do we human beings do all day long? We read the world, especially the people we encounter.” Until recently, scientists were at a loss to explain how, or even why, we do this. But now, scientists have located the process in a set of special cells in the brain called mirror neurons. These cells, Iacoboni reports, are what help us recognize and understand the deepest motives and needs of our fellow human beings. They are, in short, the source of our capacity to think and act as empathetic members of a democracy, and the most vital part of ourselves to be cultivated and nourished. And their discovery is why scientists like Iacoboni “believe this work will force us to rethink radically the deepest aspects of our social relations and our very selves.”

Amen, Dr. Iacoboni – and we may not be as far behind as you think. The next time you’re in Boston, spend a day at Mission Hill.

Should Schools be More or Less Democratic?

Like most parents of a young child, I’m trying to decide which environment will be the best for my son when he enters a public school for the first time next fall. At nearly every open house my wife and I attend, cheerful administrators and educators tout the advantage of being a “participatory” school, and of “giving children the opportunity to learn and work in groups.” Send your child here, they tell us, and he’ll acquire a core set of democratic skills – from working collaboratively to acting empathetically – that will help him successfully negotiate our increasingly interconnected global community.

Sounds great, I say – until I open my Sunday New York Times and read a cover story warning against the rise of a new type of groupthink. “Most of us now work in teams,” writes author Susan Cain, “in offices without walls, for managers who prize people skills above all. Lone geniuses are out. Collaboration is in. But there’s a problem with this view. Research strongly suggests that people are more creative when they enjoy privacy and freedom from interruption.”

Whom should we trust? Have we overvalued democratic skills like collaboration and shared decision-making to our own detriment? And, in the end, should our schools be more or less democratic?

The answer, of course, depends on which values and behaviors we associate with that word – democratic. And the reality is that too often, too many of us – from local educators to federal policymakers – define it in a way that limits our collective capacity to understand what a healthy, high-functioning learning community really looks like, and requires.

In many schools, “democracy” is a subject students study in social studies, or via a special add-on program, or, if your school still has such a thing, in civics class. It’s something schools and districts seek separate grant money to support. And it’s something that, in the end, you learn about – whether it’s the three branches of government or the legislative process or the twenty-seven Amendments to the U.S. Constitution. Call it “Democracy via Content.”

In other schools, the word stands for something very different – a philosophy of human interaction that guides how adult decisions are made and how students interact with each other. In these places, what matters most is how the classroom itself is structured (or unstructured), and the messiness of the approach becomes the central message about what it all means. Call it “Democracy via Process.”

Problems arise whenever we overvalue either approach. In an environment where democracy is seen solely as a subject, children memorize their rights but never practice them. And in a classroom where democracy is seen primarily as a process, children sit in circles or work in teams – regardless of whether or not those methods are helping them learn more effectively.

Secretary of Education Arne Duncan underscored this point at a recent White House forum. “The goals of traditional civic education – to increase civic knowledge, voter participation, and volunteerism– are all still fundamental,” he asserted. “But the new generation of civic learning puts students at the center. It includes both learning and practice — not just rote memorization of names, dates, and processes.” Harvard’s Tony Wagner agrees, noting that there is a “happy convergence between the skills most needed in the global knowledge economy and those most needed to keep our democracy safe and vibrant.”

In a healthy school, educators know which skills – from collaboration to self-direction – their students must develop to be successful as adults, and which combination of content and processes will get them there. Some days, that might mean working in groups; other days, it might mean listening to an old-fashioned lecture. And every day, it means school leaders are aware of the paradoxical human impulse at the center of any democratic society – a point Ms. Cain makes in her Times article. “Most humans have two contradictory impulses,” she writes. “We love and need one another, yet we crave privacy and autonomy.”

A democratic learning environment honors both needs. That’s why from now on, the first thing I’ll ask at the open house is if the school understands which specific skills it wants to cultivate in its students, and why. I’ll ask which processes the teachers will use to engage kids in their own learning, and why. And when I find a school with clear answers and a clear plan for developing both “choice and voice,” I’ll know where to send my son.

Occupy Third Grade?

On a crisp fall morning in the nation’s capital, 3rd grade teacher Rebecca Lebowitz gathered her 29 public school students on their familiar giant multicolored carpet, and reminded them how to make sense of the characters whose worlds they would soon enter during independent reading time.

“What are the four things we want to look for when we meet a new character?” Ms. Lebowitz asked from her chair at the foot of the rug. Several hands shot up before nine-year-old Monica spoke confidently over the steady hum of the classroom’s antiquated radiator. “We want to pay attention to what they do, what they say, how they feel, and what their body language tells us.” “That’s right,” her teacher said cheerily. “When we look for those four things, we have a much better sense of who a person really is.”

As the calendar shifts to the eleventh month of 2011 – a year of near-constant revolution and upheaval, from the Arab Spring to the Wisconsin statehouse to the global effort to Occupy Wall Street – what might the rest of us learn from students like Monica? If, in short, we were as smart as a third-grader, what would we observe about the character of this year’s global protests, and what might we decide to do next?

1. It is not about “democracy” – As much as we glorify and value the principles and practices of our democratic system of government, it’s not democracy per se that is at the root of this unleashed global yearning. As New York Times columnist Tom Friedman recently pointed out, what motivated the protesters in Tahrir Square – and what most animates those who continue to brave the wintry weather in public squares around the world – is a deeper quest for what lies at the root of a genuinely democratic society: justice.

The people protesting around the world are not just looking to be seen; they’re demanding to be heard. And what they’re saying is that from Egypt to the United States, essential social contracts have been broken – contracts that require at least a modicum of fairness and balance. If anything, therefore, these movements are about highlighting an uncomfortable truth: merely having a democracy does not guarantee a just society, and the tendencies of democracy and capitalism, left untended, tend to flow in different directions.

2. It is about unsustainable social orders – Across the Middle East, citizens have been risking their lives for months to protest the injustice of their daily lives. And yet the absence of social justice is a cancer that has already spread well beyond the borders of the Arab world. According to a recent analysis of the 31 countries that make up the Organization for Economic Cooperation and Development (OECD), nearly 11% of all people in OECD countries live in poverty. Worse still, 22% of American children are affected by poverty, yet the United States spends only 0.33% of its GDP on pre-primary education.

When these data are combined with other indicators like income inequality, access to health care, and the percentage of elderly citizens living in poverty, the United States gets a social justice rating that trails all but four of the OECD’s 31 countries. Add to that the now-well-known fact that the top 1% of Americans now control 40% of the total wealth, and you have an unsustainable social system, plain and simple. Clearly, people are angry, and they’re not going to take it anymore.

3. It does require a reboot of public education – History has shown us that to sustain a movement for transformational social change, anger is both necessary and insufficient. To sustain our energy, we are best fueled by an empathetic regard for the needs of others, not just our own. As Gandhi put it, “I discovered in the earliest stages that pursuit of truth did not admit of violence being inflicted on one’s opponent but that he must be weaned from error by patience and compassion.”

If what we seek, then, is a more sustainable and just social order, how should we recalibrate our public schools – the institutions most responsible for equipping children with the skills and self-confidence they need to become effective and justice-oriented change agents as adults?

We might start by evaluating each other the same way Ms. Lebowitz’s students evaluate new characters in a book. To fulfill the egalitarian vision of 2011, children must grow up in learning environments that are sensitive not just to what they do and say, but also to how they feel and what their body language tells us about the larger world they inhabit. This, too, is a central insight of those who study systemic change. “We need to learn to attend to both dimensions simultaneously,” says M.I.T management professor Otto Scharmer. “What we say, see, and do (our visible realm), and the inner place from which we operate (the invisible realm, in which our sources of attention reside and from which they operate).”

Recent events have underscored just how essential it is to acknowledge our global interdependence; after all, it was the financial subterfuge of the few that affected the personal wellbeing of the many. That’s why a healthy democracy is more than just policies and practices – and a healthy school is more than just test scores and teacher policies. That’s why the American activists of tomorrow need more than just the occasional lesson about Gandhi or King; they need consistent opportunities to actively apply their own developing compassion for others in the service of creating a better world. And that’s why students like Monica need to grow up in a society willing to heed the rising voices of the protesters and recommit to our nation’s founding promise:  “We the people, in order to form a more perfect union, establish justice.”

(This article also appeared in the Huffington Post.)